Technical Support Team Leader

Technical Support Team Leader (Peterborough)

Are you an experienced technical leader with a passion for quality control and hands-on problem-solving? This is your chance to join a dynamic team within a leading organisation, ensuring top-tier equipment reaches customers in perfect condition.
When I spoke to the team, I could see a commitment to excellence and a strong sense of teamwork. This is a workplace where high standards, efficiency, and continuous improvement go hand in hand.

Your Role

As a Technical Support Team Leader, you'll be responsible for overseeing the assembly, inspection, and repair of specialist equipment, ensuring all products meet rigorous quality standards before dispatch. Your day-to-day will include:

Leading & Supervising - Oversee the assembly, picking, packing, and quality inspection of Octagon orders.
Quality Control & Repairs - Carry out detailed inspections, testing, and repairs of returned products.
Stock Management - Ensure stock accuracy with regular cycle counts and annual stock takes.
Health & Safety Compliance - Maintain risk assessments, COSHH compliance, and health & safety procedures.
Process Improvement - Support operational efficiency through best practices and compliance.
Collaboration - Work closely with engineers, quality managers, and warehouse teams to streamline processes.
On-Site & Occasional Travel - Conduct product inspections and repairs as required.

What's On Offer?

Competitive Salary - �28-30K Dependent on experience
Opportunities for Progression - Develop your leadership and technical skills in a hands-on role
Supportive Work Environment - Work with a dedicated team that values expertise and efficiency
Comprehensive Training - Get the tools and training to excel in your role
Health & Safety Focus - A workplace that prioritises employee wellbeing

What You'll Need

Previous experience in mechanical engineering, fabrication, or a similar setting required
Strong understanding of product assembly, quality control, and stock management
Experience using torque wrenches, micrometers, verniers, and other inspection tools
Ability to supervise teams while ensuring high-quality and safety standards
Previous Welding (MIG) and forklift (Reach Truck) prefered
Full UK driving license preferred

Why This Role?

Hands-On Leadership - Lead a team and make a tangible impact on product quality
Dynamic Work Environment - Work in a fast-paced warehouse with a collaborative team
Career Growth - Develop your technical and leadership expertise in a thriving industry

Ready to Apply?

If you're an experienced technical professional looking for a leadership role in a quality-driven environment, we'd love to hear from you!

Send your CV today!