Technology Advisory Manager

Job Description - Technology Advisory Manager (046192) Technology Advisory Manager 046192 Organisation Organisation - Customers, Communication and Technology Job Position Type - Full Time Location: Pier Walk, North Greenwich Hybrid Working - 50/50 split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements. About Transport for London: Join Transport for London (TfL), a leader in innovation and urban mobility for over 160 years. Our Technology & Data (T&D) department is at the core of delivering essential IT services, enabling over 1.65 billion journeys annually. From pioneering 5G connectivity on the Tube to providing real-time journey planning through our TfL Go app, and supporting critical radio communications for over 9,000 buses, we are pivotal in maintaining a safe, reliable, and sustainable London. As we prepare for London's population to reach 10 million by 2030, we are revolutionising our operations with smart technology, data, sensors, and analytics. Additionally, we support our subsidiary partners, including Places for London, the London Transport Museum, and the GLA group, ensuring they thrive with cutting-edge technological and data-driven capabilities. The Technology Advisory team, part of the T&D Technology Planning & Management (TP&M) function, is central to our business engagement. We set the strategic direction for T&D, ensuring our investments deliver maximum impact and align with our goals. We ensure T&D has the right people, capabilities, and budget to achieve our commitments effectively and efficiently. About the Role: We are currently seeking a Technology Advisory Manager to manage relationships with target business units and ensure their needs are fully integrated into the T&D departmental plans. Reporting to the Lead Technology Advisory Manager, you will collaborate with business managers, subject matter experts, sponsors, and change teams to shape the technology investment pipeline. You will articulate needs objectively and translate these into delivery plans that bring demonstrable value, promoting T&D s products and services and advocating for innovative technologies to enhance user experiences. This role is dedicated to supporting our non-modal subsidiary partners, such as Places for London, the London Transport Museum, and the Greater London Authority (GLA) group. Initially, your primary focus will be working on the GLA portfolio to support them in delivering their strategic IT roadmap. If you have a passion for problem-solving and want to play a key role in informing and delivering technology initiatives for TfL s 2030 roadmap, we invite you to apply! What You ll Be Accountable For: Managing key relationships with TfL and external stakeholders, providing a focal point for technology solutions. Partnering with business stakeholders at all levels to influence and support business outcomes through technology. Leading analysis and defining solutions for tactical and strategic technology challenges, identifying efficiencies and dependencies across products. Coordinating proofs of concept, feasibility assessments, and translating solutions into prioritised work packages. Supporting business stakeholders in raising their technology knowledge to articulate needs that advance business performance. Identifying investment needs to plan and prioritise enabling technology solutions. Monitoring industry trends and emerging technologies to drive innovation. Who We re Looking For: Analytical problem solvers with intellectual curiosity and a drive to understand business challenges. Self-starters comfortable with complexity, able to apply structure to early-phase initiatives. Individuals who embrace unprecedented challenges as opportunities and can navigate ambiguity. Disciplined professionals who can define work packages, prioritise dynamically, and manage multiple workstreams. Effective communicators who can persuade technical and business stakeholders across various disciplines and seniority levels. Relationship builders who foster trust, demonstrate credibility, and deliver results. Innovators who challenge conventional wisdom, propose new ideas, and drive new ways of working. Results-oriented individuals keen to drive sustainable business performance through technology. What you ll need: Degree-level education (or equivalent) or relevant demonstrable work experience. Strong knowledge of business engagement models and business analysis techniques. Understanding of legislation related to information management in the Government/Public/Transport sector (e.g., Data Protection Act). Familiarity with TfL policies, management structures, strategic priorities, and governance processes. Recognised project or program delivery methods (e.g., MSP, Agile, SCRUM, or PRINCE2). Proven ability to build effective relationships and communicate effectively. Capability to encourage stakeholders to adopt new ways of working. Experience in translating technical customer needs into solutions and supporting continuous business improvement. Experience leading complex problem-solving initiatives and managing stakeholders at all levels. Ready to shape the future of London with us? Apply now and become a vital part of TfL s next 160 years of innovation and excellence. What we offer In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow.Rewards vary according to the business area but mostly include: Final salary pension scheme Free travel for you on the TfL network Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home to work or 75% reimbursement on a 28-day flexi ticket. 30 days annual leave plus public and bank holidays TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow. Tax-efficient cycle-to-work programme Retail, health, leisure and travel offers. Discounted Eurostar travel Equality and Diversity We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair . Application Process The closing date for applications is at 23:59 on Friday 5th July 2024. Please apply using a two-page CV and a two-page covering letter. Think carefully about the skills, knowledge and experience in the advert and cover this in your CV and cover letter. Candidates shortlisted to the next stage will be invited to deliver a presentation based on a seen brief and attend a competency-based interview. We will endeavour to give candidates as much notice as possible, but some interviews / assessments will be organised at short notice and may require a degree of flexibility from the candidate. We reserve the right to close the application window early if we received a high volume of suitable applicants. #J-18808-Ljbffr