Telecoms Trainer / Assessor (Service Delivery)

Telecoms Trainer / Assessor (Service Delivery)

Location:             Crawley

Duration:            Permanent

About The Role

Our client is focused on the design, build and maintenance of telecom infrastructure for key clients in the fixed telecom market. Working collaboratively with clients, our client brings commitment, innovation, teamwork, and accountability to deliver long- term partnerships. They are part of the Telecom Division of group of companies. They deliver a range of essential infrastructure services to the utilities, transport, data and telecom sectors across the UK and Ireland.

Smart City are currently looking to recruit a Telecommunications Trainer to work on our clients Telecom Contract in the Crawley region, with our clients continuing to support Openreach with their implementation of a full fibre network through large scale roll outs of network build and maintenance activities including Next Generation Access technology, G. Fast, Fibre to the Cabinet (FTTC) and Fibre to the Premise (FTTP) solutions.

This role will manage a wide range of quality assurance through training, coaching, and completing assessments of industry qualifications/accreditations.

The role & responsibilities:

This role will manage a wide range of quality assurance through training, coaching, and completing assessments of industry qualifications/accreditations. Focusing on FTTP Service Delivery. Type of accreds our client would you’re your assistance on would be SA001, SA015C, K008, N022, N37, SA020 (bearing in mind you would get them the lead assessorship through our client if you don’t already have it)

You will:

• Train and coach individuals in the correct methodologies for workmanship to the point of accreditation


• Work with industry and our clients to ensure you are up to speed with the latest training and accreditations required for the work


• Ensure that the products and services we deliver for our clients conform to the specified requirements and agreed standards


• Advise suitable corrective and preventive action following the identification of any quality issues


• Represent as required for customer meetings ensuring customers and company’s quality standards are understood and implemented accordingly


• Ensure the provision of a safe and secure working environment in keeping with company policy and procedure as well as any legal requirements


• Provide support to installation whenever clarifications of methods and/or procedures are required.

What we need from you:

• Experience of working across the telecommunications industry within the Service Delivery role


• Must have a range of existing telecommunications accreditations


• Experience in training and/or assessing within Telecommunications Industry


• Training/Assessing Qualifications desirable


• NRSWA supervisor qualifications desirable


• Overview and good knowledge of the telecommunication industry fixed and mobile 

Our client promises development and reward opportunities for those who have the passion, enthusiasm and work ethic to harness them.

Our benefits include:

• 25 days annual leave + Bank Holidays


• Company vehicle


• Access to our staff discount portal


• Enrolment into our pension plan


• Group life assurance

For more information, Please forward your up to date CV.