Telesales Administrator

An excellent new opportunity to join a progressive and growing wholesale company as a Telesales Administrator.
THE BENEFITS:
Onsite parking.
Birthday off work.
Progression and personal development.
THE ROLE:
Follow up on all enquiries productively and proactively.
Maintain the customer database.
Create leads - discover prospective customers using a diverse range of methods.
Create appointments with potential customers.
Make outgoing calls to establish contact with potential customers and introduce the company.
Recognise customer requirements.
Provide information to potential customers such as product features, pricing and benefits.
Establish and maintain relationships with potential customers, keeping in touch with them.
Log and monitor sales activities and leads.
Negotiate on pricing, address problems, and eliminate obstacles.
General ad-hoc administration duties.
THE CANDIDATE:
Previous experience within a telesales or business development role is crucial.
Have a strong telephone manner and presence.
Possess excellent written and verbal communication skills.
Have strong attention to detail.
Possess the ability to work under pressure and solve problems.
Be motivated and resilient.
Have excellent time management and organisational skills.
Be a strong team player
Have customer service at the heart of what you do.
Have strong IT literacy (Microsoft Excel and Word).
THE CONSULTANCY:
Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.