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Telesales Executive

Posted 10 days ago

  • Falcon Lodge, West Midlands
  • Permanent
  • £25,000 to £30,000 /Yr
  • Sponsored
  • Expires In 18 days

Internal Sales Executive



Sutton Coldfield



�24k to �30k Plus Commission



Job Summary:



We have a very exciting opportunity for a proactive and customer-focused Sales Executive to manage day-to-day customer interactions, convert quotes into orders, and develop our client's customer base. This role involves handling a high volume of inquiries with precision, providing detailed product information, and maintaining excellent customer relationships. Selling into the Electrical, Engineering, Wholesale, Renewables, Rail, and Oil & Gas sectors and beyond.



Key Responsibilities:




  • Handle inbound and outbound calls and emails to/from existing and potential customers.

  • Convert quotes into orders through proactive communication and follow-up.

  • Develop new sales opportunities through various means, including researching and identifying potential leads.

  • Understand customer needs and requirements to provide tailored solutions.

  • Maintain and update the prospect database.

  • Keep up to date with product and service information as well as competitor offers.

  • Upsell products and services where appropriate.

  • Provide exceptional levels of customer service with a clear and professional telephone manner.

  • Manage and prioritize workload effectively to meet sales targets and deadlines.

  • Work collaboratively with internal sales staff and other departments to ensure customer satisfaction.



Qualifications and Skills:




  • Strong communication skills with a clear and professional telephone manner.

  • Customer-focused attitude.

  • Basic computer skills, including familiarity with Microsoft Word, Excel, and PowerPoint.

  • Willingness to learn and adapt to new software and sales techniques.

  • Strong organizational skills and attention to detail.

  • Ability to work effectively both independently and as part of a team.

  • Positive and hardworking attitude, with the ability to handle pressure.

  • Previous experience in sales or knowledge of electrical products is advantageous but not required.



Excellent Development opportunities



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