Telesales Manager

Sales Office Manager - Telesales
Enfield
�45,000 per annum + Benefits

Role Overview:

Cast UK are supporting a prestigious client specialising in Food Service/HORECA with the recruitment process of a Sales Office Manager to be based in Enfield. I am seeking an experienced and motivated Sales Office Manager to lead the dynamic sales office team. This pivotal role is crucial to ensuring the smooth operation of the sales processes, driving sales performance, and enhancing customer relationships. If you have experience in a food service or HORECA environment, a passion for sales and leadership qualities, I want to hear from you.

Key Responsibilities:

• Oversee daily operations of the sales office, ensuring efficient workflow and high productivity.
• Lead, motivate, and manage a team of sales support staff to achieve sales targets and company objectives.
• Develop and implement effective sales strategies to drive business growth.
• Monitor and analyse sales data to identify trends and opportunities for improvement.
• Maintain strong relationships with key clients, addressing their needs and ensuring high levels of customer satisfaction.
• Collaborate with other departments, including field sales, and logistics, to streamline processes and improve service delivery.
• Prepare regular sales reports for senior management, providing insights and recommendations.
• Handle escalated customer queries and resolve any issues promptly and professionally.
• Ensure compliance with company policies and industry regulations.

Requirements:

• Proven experience in a telesales management or supervisory sales role, preferably in B2B food service or HORECA environment.
• Strong leadership and team management skills with the ability to inspire and motivate others.
• Excellent organisational and multitasking abilities.
• Exceptional communication and interpersonal skills.
• Proficiency in using CRM software and MS Office Suite.
• Analytical mindset with the ability to interpret sales data and make informed decisions.
• Customer-focused with a commitment to providing outstanding service.

Renumeration:

�45,000 per annum + benefits

About Cast UK:

Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK and a complete list of all of our current vacancies, please visit (url removed).