Temporary Accommodation and Property Procurement Manager
Location: Harrow
Rate: £400 per day (umbrella) inside IR35
Contract: Interim 3-month initial contract
Office presence: 4 days per week
Responsible For: TA/Procurement/Allocations
Role Description
We are seeking a dedicated Property & Place Manager to oversee the Property Procurement, Temporary Accommodation, TA Allocations, and the Refugee Resettlement services.
About Harrow Council Housing Service:
Harrow Council Housing Service provides comprehensive support to residents, including managing council tenancies, offering advice on rent and mortgage arrears, and assisting those at risk of homelessness. The service aims to meet local priority housing needs, make the best use of Harrow's limited social housing stock, and ensure fair allocation of properties. Harrow Council owns over 5000 properties across the borough and collaborates with housing associations to reflect local needs. The service also includes initiatives like the Homes for Ukraine programme and support for leaseholders
Key Responsibilities:
·Develop and implement a housing procurement strategy in collaboration with the Head of Allocations & Lettings.
·Manage the Temporary Accommodation Management, Allocations, and Property Procurement Teams.
·Monitor and forecast budgetary projections to ensure service delivery within budget.
·Lead new projects and initiatives to enhance service delivery.
·Deputise for the Head of Allocation & Lettings and other Managers in the Housing Solutions service area.
·Directly manage staff, including recruitment, induction, and work allocation.
·Develop the Council's Housing Procurement Strategy and related policies.
·Ensure fair and efficient allocation of temporary accommodation.
·Make recommendations based on housing policy and legislative changes.
·Deliver on key performance and service standard indicators.
·Prevent abuses of process and liaise with the Corporate Anti-Fraud Service.
·Collaborate with strategic partners to ensure integrated Housing Options delivery.
·Maintain robust procedures for excellent service delivery.
·Stay informed on government proposals, directives, and legal matters.
·Oversee the refugee resettlement programme in accordance with Home Office policy.
·Develop a strategy to reduce the number of households in temporary accommodation.
·Manage the allocated budget and produce periodic budget monitoring information.
·Respond to correspondence and provide advice to various stakeholders.
·Be the first point of contact for emergencies outside normal office hours.
·Perform other duties as required.
About You:
·Educated to degree level or equivalent experience in housing or public service.
·Understanding and commitment to Council policies on Equal Opportunity, Customer Care, and service delivery.
·Commitment to continuous professional development.
·Proven track record in managing multi-disciplined teams.
·Ability to contribute to and lead strategic and policy development.
·Knowledge of homelessness law, Code of Guidance, and relevant case law.
·Working knowledge of housing law related to security of tenure and tenant rights.
·Ability to operationalise complex legal, policy, and procedural guidance.
·Ability to supervise, motivate, and performance manage officers.
·Understanding of current housing trends and ability to devise strategies.
·Ability to evaluate and improve service policies and practices.
·Organisational skills to meet deadlines and targets under pressure.
·Ability to work effectively as part of a management team.
·Excellent presentation, negotiation, organisational, investigative, and administrative skills.
·Experience in budget management.
If you are passionate about housing and have the skills and experience required, we encourage you to apply for this exciting opportunity!