Temporary Customer Service Executive

Temporary Customer Service Executive - Preston, UK Join a company that prides itself on delivering exceptional customer experiences. We are a leading provider in our industry, dedicated to fostering a supportive and collaborative work environment. Our team is passionate about helping our customers and ensuring their needs are met with the highest level of service. If you are looking for a role where you can make a real difference, we want to hear from you! Job Responsibilities:

• Provide outstanding customer service via phone and email.
• Resolve customer inquiries and complaints efficiently and effectively.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance service delivery and customer satisfaction.
• Identify opportunities for process improvements and contribute to team goals.
• Stay updated on product knowledge and company policies to provide accurate information.

Required Skills & Qualifications:

• Proven experience in a customer service role or similar position.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work effectively in a fast-paced environment.
• Proficiency in using customer service software and Microsoft Office Suite.
• Strong interpersonal skills with a customer-centric approach.
• Ability to work both independently and as part of a team.
• A positive attitude and a willingness to learn.

Call to Action: If you are ready to take the next step in your career and join a team that values your contributions, we encourage you to apply today! Submit your CV and a cover letter outlining your relevant experience and why you would be a great fit for our team. We look forward to hearing from you!

Brook Street NMR is acting as an Employment Business in relation to this vacancy.