Tenancy Manager

Job Opportunity: Tenancy Management & Resettlement Officer (Temporary)

Position: Tenancy Management & Resettlement Officer
Contract: Temporary 3 Month Contract.
Possibility of Extension: Yes, based on performance
Pay Rate: �21.92 per hour (PAYE)
Working Hours: 35 hours per week, Monday to Friday, 08:45 - 17:00
Location: SE6 4RU

Job Purpose:

Primary role resettlement of HFU refugees. Affordability assessments and benefit start-ups key

Key Responsibilities:

• Provide high-quality and comprehensive technical and administrative support to the Market Management Service about any of the functions undertaken.
• Help manage and monitor procurement, voids and repairs by the KPIs set for the service.
• Collate and analyse performance information and ensure accuracy and robust reporting data for management and performance monitoring.
• Ensure all enquiries into the team are dealt with timely and confidently and have a full understanding of the purpose and work of all areas within the service.
• Provide an effective, efficient and customer-focused service in line with the Corporate Policies and within national and local legislative requirements.
• Provide high-level quality and comprehensive finance support services across the Market Management Service
• Accurately and promptly enter accurate data into systems"

Qualifications and Experience:

• Previous experience in housing management or related field is preferred.
• Understanding of housing laws, regulations, and policies.
• Strong interpersonal and communication skills.
• Problem-solving abilities and a proactive approach to challenges.
• Proficiency in using housing management software.
• Ability to work independently and as part of a team.
• Relevant qualifications in housing or a related discipline are a plus.

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