Test Technician Location: Belfast Hybrid: Monday - Friday - 37.5 Hour Week. Contract: Permanent. The primary role will be to investigate and provide root cause analysis on returned HeartSine product. You will also be required to assist with processing non-conforming product arising from everyday operations and to provide support to the Manufacturing Operations team. The role may also include development activities such as preparation and maintenance of test equipment or strategies as required for the job. Key Areas of Responsibility: Investigate and process returned product and provide reports (Including Root Cause Analysis). Investigate and implement repairs to test equipment within customer returns lab. Assist with execution of preventative maintenance procedures as required within customer returns lab. Diagnose faults and process non-conformance reports associated with test equipment as required. Provide technical support to manufacturing operations as required. Investigate, implement repairs, review and disposition non-conforming product as required. Escalate problems, notify relevant departments as necessary, document and implement solutions as per procedures Maintain awareness of company Health and Safety Policy and Fire Evacuation Procedure and take all reasonable precautions against personal harm or injury Maintain awareness of company training requirements and attend training sessions as required Provide training to others as required Maintain Quality systems documentation and generate new documentation as required. Any other duties deemed necessary by the Product Support Engineering Team Lead Note: This description is not intended to establish a total definition of the job, but an outline of the duties. What you will need: Qualifications Knowledge Skills: 1 year minimum industrial experience in a similar post with experience in the area of general electronics. UK Level 4/5 (England, Wales & N. Ireland) or above qualification in electronics or related discipline, e.g. A-level/NVQ/BTEC/Level 3 Awards or Diplomas. Experience: Excellent verbal and written communication skills, with ability to convey complex or technical information in an effective manner to non-technical staff. A working knowledge of Microsoft Office to include Word Processing, Excel and Outlook. Experience of working with high voltage circuitry IPC Qualification Experience of hand soldering Desirable Competencies: A technically minded proactive individual Able to work unsupervised Excellent interpersonal skills An efficient communicator able to effectively convey ideas Conscientious individual demonstrating attention to detail Commitment - willingness to take ownership of a task or go the extra mile to ensure deadlines or targets are achieved Flexibility - willingness to adjust to meet the business needs A good team player Skills: Test Technician Root Cause Analysis Electronics