Ticketing Customer Service Assistant
Posted a day ago
- Cupar, Fife
- Temporary
- £12.21 /Yr
- Sponsored
- Expires In a month
We are looking for ticketing Customer Service Assistants to join the team with our Fife based client.
These roles are fixed term, initially working Monday to Friday with a few weekend requirements during busy periods.
This role will include
Answering first line queries
Providing world class customer service
Assisting with customer service and ticket operations
Supporting customers through their ticket purchase journey
Provide ticketing app support
Assist with the fulfillment of non digital ticket orders and ongoing ticketing projects
Providing Ad-Hoc administrative support as required
If you have an excellent knowledge of MS Office (Word, Outlook and Excel), some experience working in a customer service role and experience of working with an events booking system this may be the role for you.
These roles are fixed term, initially working Monday to Friday with a few weekend requirements during busy periods.
This role will include
Answering first line queries
Providing world class customer service
Assisting with customer service and ticket operations
Supporting customers through their ticket purchase journey
Provide ticketing app support
Assist with the fulfillment of non digital ticket orders and ongoing ticketing projects
Providing Ad-Hoc administrative support as required
If you have an excellent knowledge of MS Office (Word, Outlook and Excel), some experience working in a customer service role and experience of working with an events booking system this may be the role for you.