Transport Coordinator

Bennett and Game are working alongside a logistics and courier company specializing in fast and reliable delivery services. The company offers a range of services, including parcel delivery, freight transportation, and express courier solutions for businesses and individuals. The business is currently looking for a Transport Co-ordinator at their site based in Birmingham.

Senior Network Transport Co-ordinator Job Overview

To support both internal and external stakeholders in providing an efficient and proactive service whilst maintain excellent client service.

Control delivery functions of circa 27 trucks
Answer incoming client and partner queries via telephone, email, and Nexus messaging promptly, to avoid escalation.
Issue resolution
Liaise internally with warehouse, customer service team, and drivers.
Updating of system and reports in a timely manner.
General associated admin tasks and team support.
Monitoring driver performance systemically.
Review and update process periodically ensuring all colleagues are cross trained.
Lead projects and subsequent roll out as required

Senior Network Transport Co-ordinator Job Requirements

Prior experience of working in a fast-paced pallet network environment.
Attention to detail, follow process through to natural conclusion

Senior Network Transport Co-ordinator Salary & Benefits

Working Hours - 07:00 -15:30 or 08:00 to 16:30 - Lunch included

Salary - 27K - 30K+ DOE

Pension

Opportunity to prog...