Travel Agency Administrator / Consultant

Overview

We are seeking a motivated and detail-oriented Travel Consultant to join our dynamic team. In this role, you will be responsible for assisting clients in planning and booking their travel arrangements, ensuring a seamless and enjoyable experience. You will utilise your organisational skills to manage multiple bookings while providing exceptional customer service. We offer hybrid / flexible working hours, depending on needs. We are also happy to engage people looking for a full time, or part time position.

Duties

• Engage with clients to understand their travel preferences and requirements.


• Research and recommend travel destinations, accommodations, and activities.


• Handle bookings for flights, hotels, car rentals, and other travel services.


• Maintain accurate records of client information and bookings using various software tools.


• Provide clients with essential travel documentation and itineraries.


• Address client inquiries and resolve any issues that may arise before or during their travels.


• Stay updated on travel trends, regulations, and destination information to provide informed advice.
  
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Skills�

• Strong organisational skills to manage multiple tasks efficiently.


• Proficiency in Google Suite for document creation and collaboration.


• Excellent clerical skills for maintaining accurate records and data entry.


• Polished phone etiquette to communicate effectively with clients and suppliers.


• Administrative skills to support the overall operations of the travel consultancy.


• Ability to computerise processes for enhanced efficiency in booking management.


• Competence in office tasks including typing, filing, and correspondence management

If you are passionate about travel and possess the necessary skills to excel as a Travel Consultant, we encourage you to apply. Join us in creating unforgettable experiences for our clients!