User Researcher ( SC Cleared) - GDS experience

My client are a large global digital transformation consulting firm, are seeking a User Researcher (SC Cleared) with GDS to work on exciting digital transformation projects, across the UK, within the public sector.Note: All applicants should have valid active SC Clearance.Role Responsibilities:Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients’ users.Contribute to creating better products and services that solve users’ problems and meets their needs.Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights.Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies.Use quantitative methods such as surveys to identify actionable insights and collaborate with the analytics team to enhance qualitative insights.Consider the end-to-end user journey and external factors that may impact the user experience including business, policy, and technical constraints.Communicate research findings and involve your team in analysis and synthesis to develop empathy with the users and enable evidence-based design decisions.Help to embed user-centred design and user research best practices into teams and the wider business.Role Requirements:Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately.Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to design and delivery.You will be eligible for SC (Security Check) level ClearanceExperience working with Government Digital Service (GDS) service standards, using GDS design principlesStrong storytelling, communication, stakeholder management, and facilitation skills.Experience working in multi-disciplinary, agile teams where you’ve led the user research and influenced the design of a product or service through the insights you’ve gathered.Familiarity with using prototypes to test hypotheses, assumptions and validate user journeys.Understanding of a range of tools and practices for in-person and remote research.Good to have:A Bachelor’s degree in Psychology, sociology, anthropology, Human Computer Interaction or any user experience degree or modules, and passion for technology’s unlimited potential and ability to engage with people.You know how to include a diverse range of users in appropriate research activities to help teams deliver accessible services.A love of learning – you can make the most of this growing form of technology to develop your skills in parallel with the needs of your clients.