UX / UI & CRO Specialist

UX /UI and CRO Specialist

• UX, UI, CRO, SQR, websites
• Chichester (near Portsmouth, Gosport, Bognor Regis) with flexibility on hybrid working
• Salary �60,000 - �70,000 plus hybrid working and benefits

We are working with a very fast growing online tech services company who are looking to grow their internal IT team and as such have a unique opportunity for a UX / UI and CRO specialist.

This is a fantastic time for a UX / UI and CRO specialist to help with enhancing the usability, efficiency and the conversation rates across all of my clients software, websites and digital interfaces. The role requires someone who has excellent experience with deep UX / UI understanding to optimise user interactions, streamline processes and make improvements across multiple platforms.

Key Responsibilities:

Website and online form optimisation

• Optimise multiple websites across multiple countries
• Improve form flow and the virtual design of online forms to enhance user experience
• Optimise deeper user interactions ensuring clarity and ease of use

SQR Optimisation

• SQR and identification of workflow areas and workflow optimisation
• Understand pain points and recommend efficiency improvements to enhance usability
• Optimise how SQR interacts with both agents and customers

Communication and Engagement Improvements

• Review and refine different forms of communication with customer to improve customer engagement and conversion rates
• Test different messaging formats and automation triggers to drive higher response rates

Pricing and Offer Strategy

• Implement A/B testing for different pricing strategies
• Determine optimal pricing for maximising profitability and conversion rates

Collector Logic Software Enhancements

• Engage with ATFs to understand how they use the collector logic software and identify areas for improvement
• Work on the efficiency, usability and value proposition of the software to ensure that ATF's provide the best service

This is a fantastic opportunity to work within a small but rapidly growing team where you will have full visibility on the various products and services that my client offers.

To apply, please send your CV to (url removed) or call (phone number removed).

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.