Vehicle Repair Advisor

We are looking for customer service advsiors for a car dealership, you must come from a manufacturing or Automotive background.

• Dealing with customers and ensuring customer satisfaction.


• Utilise workshop loading and ensure it is up to date.�


• Regularly and proactively keep customers up to date with progress on their vehicle.


• Booking in vehicles. Ensuring appointments are convenient for the customer and department, in line with the workshop capacity.


• Identify the customer requirements and where possible, supply an accurate fully inclusive costing.


• Produce accurate job cards, invoices, estimates and related information.


• Provide customers with full explanations of work carried out, making the most of any additional selling opportunities.


• Produce warranty job cards in line with the manufacturers policy and procedures.


• Accurately record all work requirements and identify retail, warranty, internal and non-chargeable repairs.


• Liaise with the Parts Department to ensure availability of parts.

�30,000 per annum

42.5 hours: 08:00 to 17:00, Monday to Friday. Alternate Saturdays 08:00 to 13:00.

To apply please forward your cv in word format