Vehicle Technician

Vehicle Technician - Yeovil

Role Overview: As a Vehicle Technician with our client, you will be responsible for delivering high-quality vehicle repairs and servicing while ensuring excellent customer experiences. Your duties will include routine maintenance, fault diagnostics, repairs, and testing across a wide range of vehicle systems.

Day-to-day responsibilities:

• Perform routine servicing and maintenance in line with manufacturer requirements.
• Run diagnostic tests on engine, transmission, brakes, air conditioning, fuel systems, and security features.
• Carry out repairs on engines, drive trains, suspension, electrical systems, and interior trim components.
• Conduct electronic vehicle health checks.
• Communicate directly with customers to understand vehicle concerns and advise on technical issues.
• Road test vehicles post-repair or service, and assist customers with vehicle concerns.
• Participate in ongoing training (both in-house and external).
• Adhere to company and manufacturer guidelines and procedures.
• Support your colleagues and work towards company goals, ensuring customer satisfaction.

Ideal candidate:

• Positive, punctual, hardworking, flexible, and driven.
• Experience working with main dealers.
• Strong technical knowledge of various vehicle makes and models.
• Clear communication skills and ability to engage with both customers and colleagues.
• Capable of working independently and following instructions.
• Focused on providing exceptional customer experiences.
• Well-presented, with the ability to build positive relationships with customers and colleagues.
• Honest and of high integrity.
• Capable of working efficiently under pressure and meeting deadlines.

Key requirements:

• Qualified and experienced Vehicle Technician - NVQ Level 3 or equivalent (essential).
• Full UK driving licence with less than 6 penalty points.
• A strong desire to provide excellent customer service.
• Computer literate, with the ability to learn new systems quickly.

Why Choose This Client?

• Open door management policy and great company culture.
• Competitive salary and bonus opportunities (excluding certain locations).
• Annual profit share (eligible after one year's service).
• 22 days annual leave + Bank Holidays (increasing with service).
• Excellent career development and training opportunities.
• Company pension scheme.
• Free eye tests and family discounts.
• Company-funded social events.
• Award-winning company striving for excellence.

Salary: Competitive basic salary (depending on experience), plus monthly bonus opportunities.

Working Hours:

• Monday to Friday: 8:30am - 5:00pm
• Alternate Saturdays: 8:30am - 12:30pm (excluding certain locations)

If you're looking to join a company with a strong family culture and excellent career growth opportunities, this could be the perfect fit for you!