Virtual Online Training Manager
Posted 2 days ago
- Chertsey, Surrey
- Any
- External
- Expires In 3 months
ARE YOU THE ONE?
As a Virtual Online Training Manager you will manage all virtual training projects on Samsung Backstage (Samsungs online training platform), alongside dedicated channel partner sites, as well as internal Virtual Training. Youll execute end-to-end projects and drive innovation aligned with business objectives.
You will promote virtual training awareness, provide insights, and ensure ROI. As well as collaborate with stakeholders for continual evolution and audience engagement.
Are you ready to make your mark in shaping the future of training at Samsung?
WHAT YOULL BE UP TO
TRAINING STRATEGY
Responsible for delivering virtual training strategies and training session roadmaps aligned to the wider mobile experience (MX) strategy.
Maintain a good understanding of competitor virtual training activity to ensure Samsung remain best in class, and report back key learnings and insights
PLATFORM ENHANCEMENT
Work with the Senior Content Manager on platform communication plans and the execution of virtual training content plans.
Grow the online training platform community, building brand advocates and increase product recommendation rate through innovative virtual training
COLLABORATION
Working alongside the internal Training Content Team, you will lead the charge with virtual activations. Drive collaboration across teams from working with our National Trainers, Backstage E Learning team and Elite Ambassador Team.
Work with external agencies to develop platform features, research, and review community feedback
PROJECT MANAGEMENT
End-to-end project management of the creative process to build virtual training session briefs for training and production team, review content and gain approval working with the Senior Content Manager, Head of Training and marketing touchpoints before content goes live to partners
BUILD RELATIONSHIPS
Develop relationships with channel partners communication upcoming sessions and projects monthly
Youll liaise with key stakeholders within the business, channel partners and external agencies to ensure the virtual training continues to evolve
ARE YOU OUR PERFECT PARTNER?
Youre experienced with online virtual training platforms
Youve got a great understanding of streaming and studio production
Youre experienced in planning, developing, and executing projects
Youre creative, with the ability to think of out of the box when it comes to developing new ideas and initiatives.
Youre an excellent communicator who can build strong relationships to influence strategic plans, negotiate with senior stakeholders, and drive commercial objectives.
You are located within a 50 miles radius of Chertsey/Woking
WHAT YOU CAN EXPECT FROM US
Competitive Salary: Up to £40,000 Per Annum
Performance Bonus: 10%
Company Car
Company Sick Pay
Samsung Discounts
Life Assurance: 4 times your annual salary
Rewards Hub
Development Opportunities our teams have historically moved from area roles into all manner of other jobs!
WHO ARE WE?
Were Blue Square. An award-winning, retail marketing agency connecting and engaging audiences with some of the worlds most loved brands. We believe in the power of human touch across the buyer to customer journey to grow sales, increase loyalty and build brand love for our clients. People are at the centre of our success. We go above and beyond to support, develop, and nurture our talented employees to driver personal growth and love what they do.
At the heart of our agency are our ETHIC values and were on a mission to work with individuals who share and believe in them.
TPBN1_UKTJ
As a Virtual Online Training Manager you will manage all virtual training projects on Samsung Backstage (Samsungs online training platform), alongside dedicated channel partner sites, as well as internal Virtual Training. Youll execute end-to-end projects and drive innovation aligned with business objectives.
You will promote virtual training awareness, provide insights, and ensure ROI. As well as collaborate with stakeholders for continual evolution and audience engagement.
Are you ready to make your mark in shaping the future of training at Samsung?
WHAT YOULL BE UP TO
TRAINING STRATEGY
Responsible for delivering virtual training strategies and training session roadmaps aligned to the wider mobile experience (MX) strategy.
Maintain a good understanding of competitor virtual training activity to ensure Samsung remain best in class, and report back key learnings and insights
PLATFORM ENHANCEMENT
Work with the Senior Content Manager on platform communication plans and the execution of virtual training content plans.
Grow the online training platform community, building brand advocates and increase product recommendation rate through innovative virtual training
COLLABORATION
Working alongside the internal Training Content Team, you will lead the charge with virtual activations. Drive collaboration across teams from working with our National Trainers, Backstage E Learning team and Elite Ambassador Team.
Work with external agencies to develop platform features, research, and review community feedback
PROJECT MANAGEMENT
End-to-end project management of the creative process to build virtual training session briefs for training and production team, review content and gain approval working with the Senior Content Manager, Head of Training and marketing touchpoints before content goes live to partners
BUILD RELATIONSHIPS
Develop relationships with channel partners communication upcoming sessions and projects monthly
Youll liaise with key stakeholders within the business, channel partners and external agencies to ensure the virtual training continues to evolve
ARE YOU OUR PERFECT PARTNER?
Youre experienced with online virtual training platforms
Youve got a great understanding of streaming and studio production
Youre experienced in planning, developing, and executing projects
Youre creative, with the ability to think of out of the box when it comes to developing new ideas and initiatives.
Youre an excellent communicator who can build strong relationships to influence strategic plans, negotiate with senior stakeholders, and drive commercial objectives.
You are located within a 50 miles radius of Chertsey/Woking
WHAT YOU CAN EXPECT FROM US
Competitive Salary: Up to £40,000 Per Annum
Performance Bonus: 10%
Company Car
Company Sick Pay
Samsung Discounts
Life Assurance: 4 times your annual salary
Rewards Hub
Development Opportunities our teams have historically moved from area roles into all manner of other jobs!
WHO ARE WE?
Were Blue Square. An award-winning, retail marketing agency connecting and engaging audiences with some of the worlds most loved brands. We believe in the power of human touch across the buyer to customer journey to grow sales, increase loyalty and build brand love for our clients. People are at the centre of our success. We go above and beyond to support, develop, and nurture our talented employees to driver personal growth and love what they do.
At the heart of our agency are our ETHIC values and were on a mission to work with individuals who share and believe in them.
TPBN1_UKTJ