Virtual Online Training Manager

ARE YOU THE ONE?
As a Virtual Online Training Manager you will manage all virtual training projects on Samsung Backstage (Samsungs online training platform), alongside dedicated channel partner sites, as well as internal Virtual Training. Youll execute end-to-end projects and drive innovation aligned with business objectives.
You will promote virtual training awareness, provide insights, and ensure ROI. As well as collaborate with stakeholders for continual evolution and audience engagement.
Are you ready to make your mark in shaping the future of training at Samsung?
WHAT YOULL BE UP TO
TRAINING STRATEGY
Responsible for delivering virtual training strategies and training session roadmaps aligned to the wider mobile experience (MX) strategy.
Maintain a good understanding of competitor virtual training activity to ensure Samsung remain best in class, and report back key learnings and insights
PLATFORM ENHANCEMENT
Work with the Senior Content Manager on platform communication plans and the execution of virtual training content plans.
Grow the online training platform community, building brand advocates and increase product recommendation rate through innovative virtual training
COLLABORATION
Working alongside the internal Training Content Team, you will lead the charge with virtual activations. Drive collaboration ac...