Warehouse/ Logistics Supervisor

Summary:

New Resource Recruitment is partnering with a well established, financially stable company to recruit a full-time, permanent Warehouse/Logistics Supervisor.

Our client has been the region’s leading storage and distribution provider for over 30 years, trusted by high net worth individuals for the safekeeping of high value goods. Their state of the art facility ensures the highest standards of preservation and security.

Role Overview:

This is an exciting opportunity for a Warehouse/Logistics Supervisor to join a well-established and respected company known for its high standards in storage and distribution.

In this role, you will take ownership of inbound operations, ensuring seamless scheduling and administration of deliveries across UK warehouses and global imports.

You’ll play a key role in maintaining operational efficiency, ensuring on time, in full (OTIF) deliveries, and leading a team of six Goods In personnel.

This position is perfect for a highly organized and detail oriented leader who thrives in a fast paced environment, enjoys problem solving, and takes pride in delivering excellent service. 

Key Responsibilities:

Inbound Management

• Plan and coordinate inbound deliveries from UK warehouses and customer-arranged imports (EU & non-EU).


• Prioritize high-value and private deliveries while mitigating risks in line with business standards.


• Communicate daily delivery schedules and escalate late arrivals or no-shows.


• Troubleshoot inbound issues, including CDS documentation and missing ARCs.


• Ensure inbound volumes align with business throughput capacity.


• Maintain trade booking summaries and ensure compliance with delivery terms.


• Track, report, and log problematic deliveries weekly.


• Manage delivery paperwork, confirming receipts with hauliers and customers.


• Report damages within 24 hours of receipt.


• Coordinate invoicing for private customers with the Customer Services team.


• Support the Goods In team in ensuring accurate system updates for receipts.

Customs Management

• Ensure all inbound deliveries include the necessary CDS documents and ARCs.


• Manage haulier relationships to ensure compliance with customs regulations.


• Oversee ARC signoffs and escalate queries when required.


• Address customs-related issues in coordination with the Operational Risk Manager.

Experience & Skills Required:

• Previous experience supervising or leading a small team in a logistics environment.


• Strong background in supply chain and logistics, particularly in EU and non-EU imports.


• Excellent communication skills, with the ability to remain professional in a fast-paced environment.


• Proficiency in Excel, with the ability to analyze and manipulate data.


• High attention to detail and accuracy.


• European language skills (especially French) are beneficial.

Ideal Candidate:

• Strong communicator who remains professional and composed under pressure.


• Highly organized, detail-oriented, and able to multitask effectively.


• Team player with a problem-solving mindset and the ability to escalate issues appropriately.


• Resilient, focused, and committed to completing tasks efficiently.

Benefits & Rewards:

From your very first day, you’ll have access to a range of fantastic benefits, including:

Free annual eye tests plus a £100 contribution towards glasses.

National Dental Plan (UNUM) for dental care support.

22 days of holiday plus Bank Holidays in the first year, increasing to 25 days after your first anniversary.

Monthly Manager’s Award – a £150 online voucher for employees who go above and beyond to improve quality and efficiency.

Finder’s Fee – refer a friend and receive £200 once they pass probation.

24/7 Free Counselling Service for all staff.

Annual flu vaccination vouchers to keep you healthy.

Long Service Award to celebrate commitment and dedication.

Additional Benefits After Probation:

Once you successfully complete your probation, you’ll also gain access to:

Company Sick Pay Scheme for added security.

Company Pension Scheme with a 6.5% employer contribution and 3.5% employee contribution.

Life Assurance for peace of mind.

This vacancy is being advertised by New Resource Group. The services of New Resource Group are that of an Employment Agency.