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Windscreen Technician

Posted 3 months ago

  • Ely, Cambridgeshire
  • Any
  • External
Role: Repair and Replacement Technician
Location: Opportunities Nationwide
Salary:
Up to £30,500 (depending on experience) plus uncapped bonus paid monthly.
WE GO FURTHER
Technicians at Autoglass provide the highest standards of customer service and, because we're part of Belron Group, you get great benefits and opportunities in return.
The Autoglass difference
Since 1972, Autoglass has been proud to provide mobile vehicle glass services to UK customers, and over the years we've become a household name and national Superbrand. We're one team with one purpose and as a business and individuals, we always want to be better every day. We are a business with direction and purpose, and we make a difference by solving people's problems with real care. Our approach is reflected in our day-to-day values. We care about the work we do, we're genuine and trusted, we're collaborative and we support each other, and we're driven to improve. We're always looking for more people who share our mindset.
The Opportunity
Our aim is to make sure that every customer has a great Autoglass experience. For you, that means taking personal responsibility for solving customer problems by repairing or refitting replacement glass and other Autoglass products. It calls for a combination of strong technical skills and outstanding customer service. You will adhere to the right fitting standards (both Belron standards and standards set by the Institute of the Motor Industry), while keeping customers informed and remaining open, professional and personable at all times. You will also have opportunities to:
Learn about other Autoglass products
Actively develop your skills and knowledge
Support and mentor new team members
Role Requirements
Autoglass offers a full suite of training for our technicians, however the following qualifications are desired, along with a genuine commitment to excellence customer service even when the work is challenging. You must have:
Advanced Driver Assistance Systems (ADAS) to include LIDAR and RADAR (desired)
IMI Accreditation Autoglazing Level 2 (or NVQ equivalent) (desired)
Must hold a full driving licence to include Category B, Light Commercial Vehicle >3,500kgs
Belron Group
In 1982, we became part of the world's largest vehicle glass replacement business upon joining Belron Group. There are many benefits to being part of Belron Group, not least the opportunities for training, professional growth and career development. We'll support you with fantastic tools and training in an atmosphere that encourages you. You will also receive:
Uncapped bonus, paid monthly
Pension - up to 10% employer contribution based on 5% employee contribution
Death in service 4 x salary (if not in pension 2 x salary)
Various discounts/ cashback through Love2Save platform
28 days annual leave
Discount on windscreen repair or replacement
We also offer a wide range of other benefits that include employee assistance and wellbeing, giving back opportunities and employee recognition.
As a truly people focused business, we believe in promoting opportunities for all, welcoming people who share our passion for enabling exceptional customer experience.
Accessibility: We make every effort to make our web presence accessible to all. Upon request and consistent with applicable laws, we'll provide reasonable accommodations to individuals who need assistance in the application/hiring process. For assistance, contact us at
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