Workshop Manager

We are recruiting for a Workshop Manager based locally to Coalville, Leicestershire.

Salary �45,000 per annum plus an annual bonus.

Company benefits

• Company pension
• Private healthcare
• Life assurance
• GIP (Group Income Protection)
• Long service and success awards and recognition
• Full PPE provided for all climate conditions

Main responsibilities

• Progress and maintain work through the workshop, prioritising repairs in line with customers' and/or business demands managed effectively
• Minimise vehicle downtime by identifying the most economical repair method both in time and cost.
• Supervising technical repairs and advising or assisting technicians with best repair methods. Including performing quality checks of vehicles and vehicle repairs.
• Use inhouse IT systems to manage and allocate workshop resource. Including validating workshop technician hours and controlling overtime.
• Provide prompt and accurate repair and damage quotations
• Encourage good workshop practices to provide a safe and tidy, hazard-free working environment ensuring compliance with the Company's health & safety policy re: accurate data recording of equipment expiries e.g. ladder logs, axle stand test etc.
• Identify and procure best value vehicle parts and workshop equipment as required.
• Ensure all staff follow Company procedures and adhere to servicing and inspection schedules set out by the Company.
• Make available to and encourage all workshop staff to read all service bulleting and product updates both from manufacturers and internal and encourage staff input.
• Identify opportunities to explore the manufacturer's warranty and goodwill schemes to best advantage.
• Generate third party revenue from service and repairs for the workshop from new and existing customers, increasing year on year
• Parts ordering, management of internal stock and stock from external suppliers.

Qualifications

• "Time Served" technician and with a technical background, ideally in a waste tanker or similar environment but tanker expertise is not essential.
• Strong experience in communicating with internal and external customers / stakeholders; always with the highest levels of professionalism
• Experience in managing parts/equipment procurement and parts stocking.
• High level of enthusiasm and commitment to driving 100% customer satisfaction
• Excellent communication skills/ability to communicate at all levels with good use of questioning techniques
• Highly competent with IT systems, including MS Excel. manage all technician resource and purchase order raising using internal digital systems and therefore a good candidate must be experienced and confident in working with similar systems.
• High level of organisation, ability to prioritise workload and meet deadlines
• Excellent attention to detail and ability to produce accurate work
• Initiative to work autonomously
• Ability to pushback and challenge
• Analytical and numerical approach to interpreting data
• Driving Licence - Full and valid

For more information regarding this role please contact Rebecca on (phone number removed).

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