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Proactive service professional with extensive call center experience, skilled at building customer rapport through attentive interactions and addressing queries promptly by 95% to meet performance targets. Proficient in using CRM and some IT Support ...
see detailsAn organized, result-oriented Customer Service Professional with an excellent track record of significantly increasing service quality, sales and customer base. Outstanding communication, relationship-building and influencing skills; competent in bui...
see detailsIndustriesFinance Sales banking-finance
Skills Market Research Banking Investment Associate Marketing Customer Services Team Management Cold Calling Sales Bad Debts Customer Acquisition eCommerce FSA Know Your Client Limit Monitoring Manage existing client engagements Target Market Sales Presentations Contract Management Upselling Cross-selling Customer Engagement Customer Relationship Management High Net Worth Individuals Pricing West African Senior School Certificate Track development of marketing campaigns and progress Client Reporting Daily account management Customer information maintenance Customer Satisfaction Month End Reporting Customer Liaison Handling Objections Influencing Skills People Management Marketing Analytics Problem Solving Sales Prospecting Strong negotiation Teamwork Time Management extensive team leadership experience Big Data
Qualifications Bachelor of Science Economics
Assistant Relationship Manager with a leading financial institution providing dedicated management and support to relationship directors in the corporate banking sector with a varied portfolio of clients within the sectors Real Estate, Oil and Gas, H...
see details10 years of global B2B account management and customer success experience with enterprise professional services and financial services clients. I have experience in managing client relationships, increasing user activity and engagement by leveraging ...
see detailsWith a particular focus on exceeding customer expectations I am an accomplished Client & Partner Relationship Manager with a strong commercial focus and extensive background in client service, new product launches, process improvement, customer servi...
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see detailsSkills business management secretarial customer relationship service senior administrative and secretarial experience Fluent in written and spoken English, Cantonese and Mandarin skills in Microsoft Office, Lotus Notes, CRM system, Factiva, Thomson Reuters, Refinitiv Eiko accounting communications organisational development planning offshore administrator administrative support market research
A dynamic leader with a history of delivering major digital initiatives, blending strong leadership, technical skills, commerciality, and creative problem-solving to deliver efficiencies, improve processes, and maximize enterprise value. A confident,...
see detailsIndustriesCustomer Services Finance IT Senior__&__Management
Skills planning Leadership Cultural Change Team Management Business Process Improvement Digital Transformation Technology Strategy & Planning User Experience Operational Management Portfolio Management Key Stakeholder Communication Risk Management Change Management risk management cloud client services
Intend to work in an environment that enhances my skills, exposes me to challenges, and motivates me to utilize my potential to its farthest range in contributing to the company’s grooming heights, both individually and as part of a team.
see detailsSkills hospital Hospital Management Systems (HMS) and PACS Microsoft Office Suite (Excel, Word, PowerPoint) SAP, HIS, and EHR systems Communication and Interpersonal Skills Time Management, Organizational, and Multitasking Abilities Data Analysis using Excel (VLOOKUP, Pivot Tables) Project Documentation and Client Support health cloud data analysis
Seasoned public health professional with over 14 years of experience, underpinned by a robust foundation in agile methodologies. Expert in advocating for and implementing health policies tailored to specific groups within non-profit sectors, and in p...
see detailsSkills Public Health Best Practice Crisis Management Eye for Detail Holistic Support Analytics Centered Support Delivered comprehensive assistance Community Engagement Emotional Support Mental Health Offered empathetic emotional support Proactive tailored student support Organisational Skills essential life skills robust support Payment of Invoices Multidisciplinary Coordination Public Transport medication management Immunization Occupational Therapy Group Therapy Rural Outreach Coordination Social Justice stress management Budgets & Budgeting Compliance Audit Data Management and Administration Infection Prevention Local Government NGOs Raising Awareness Stakeholder Engagement document administration Effective Query Management Strategic Account Management Sales Marketing Management Key Accounts Data Administration and Analysis Capital Markets Customer Accounts Market Intelligence Onboarding Technical Documentation User Experience efficient account administration Compliance Document Management Event Planning Events Management Prevention Management of Violence and Aggression Safeguarding Stakeholder Management Third Sector Time Management exceptional communication skills Agile Methodology Quality Assurance Quality Control
I am an enthusiastic, self-motivated, reliable, responsible, and hard-working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using my own initiative. I am an...
see detailsA highly motivated and successful Project Lead within the Life Sciences industry, having also undertaken improvement activities in Problem Solving, Kaizens, Visual Project Management, and, supported/mentored Project Coordinators. Excellent interperso...
see detailsSkills planning volunteer volunteers administrator purchase ledger credit control charts Line management chairing meetings project management Excel functions and formulas PowerPoint strategy change management problem solving Kaizen continuous improvement compliance communication performing and leadership planning business development networking marketing report writing presentations and pitches to large audiences auditing collaborative working organisation co-ordination training people development
An experienced leader in business process quality management, change management, and customer experience, with a T-shaped skill set spanning operations, service excellence, and voice of customer programs. I have successfully led large global teams, i...
see detailsIndustriesBanking Customer Services Education Manufacturing Finance IT Marketing Scientific Retail Travel Consulting Insurance B2C Other information technology service activities IT Services IT Consulting BPO Government Relations Services Biotechnology Research Shared service logistics retail banking
Job Titles Retail Banking
Skills Logistics quality assurance Business Process Quality Management Training Change Management Operations Customer Experience Lean Six Sigma Agile Emerging Technologies CX Ambassador Leading Change High-Performance Organizational Culture scrum service delivery agile biotechnology call centre retail banking customer care coaching
15+ year’s career in financial services and international education. Effective sales management practitioner, commercial director, coach, and consultant. Experienced specialist in challenging sales environments. Proven sales and business development ...
see detailsSkills asset management
I am a hard-working individual with a passion for helping people. I carry a variety of experience within different sectors, of which my growing knowledge can be transferred to assist in any future roles. I am knowledgeable of Microsoft, Teams and hav...
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