Customer Assistant

Customer Assistant & Acting SupervisorMar 2023 - Mar 2025

Tesco

Constantly adapting to various roles and responsibilities, demonstrating flexibility and problem-solving skills in a busy environment.. Supported training and mentoring of new team members to uphold Tesco’s customer service standards.. Delivered exceptional customer service by assisting with inquiries, resolving complaints, and ensuring a positive shopping experience.

Customer AssistantDec 2022 - Present

N.O.G Immigration Law Consultancy

Managed and scheduled client appointments to ensure efficient workflow.. Answered client calls and provided assistance with queries, demonstrating excellent communication and problem-solving skills.. Supported the team in administrative tasks to enhance operational efficiency.

Stock Management AssistantJun 2021 -

Divine Heritage Foods

Utilized Microsoft Excel to accurately track inventory levels and predict stock requirements.. Assisted the store owner in planning and placing stock orders to maintain optimal inventory levels.. Ensured stock availability by identifying and addressing supply chain gaps.. Supported daily store operations, including customer service and product organization.

Certificate Of Higher Education In Law2022

Birmingham City University

A Levels2020

Highfields Sixth Form

Gcses2015

Moreton School