Customer Service Advisor/ Member Representative

Specialist Multi Skilled ConsultantMar 2023 - Feb 2025

Nationwide Building Society

Problem Solving and decision making. Showing Empathy and Compassion. Actively Listening. Communication skills- verbal and written. Computer and digital skills

Administrative OfficerMar 2022 - Mar 2023

Hmrc- Surge & Rapid Response

Case working. Administrative/computing skills. Problem solving and decision making. Communication skills- verbal and written

Customer Service Advisor/ Member RepresentativeNov 2016 - Present

Nationwide Building Society

Problem Solving and decision making. Showing Empathy and Compassion. Actively Listening. Cash Handling. Team Building. Communication skills- verbal and written. Computer and digital skills

Deputy Head Housekeeper/ReceptionistMay 2013 -

Premier Inn (Whitbread Group)