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I am a skilled Customer Support Agent with 3+ years of experience in live chat, email, and phone support. Proficient in tools like Zendesk and Gorgias, I excel in resolving issues, managing orders, and enhancing customer satisfaction. Dedicated to de...
see detailsI am a skilled Customer Support Agent with 3+ years of experience in live chat, email, and phone support. Proficient in tools like Zendesk and Gorgias, I excel in resolving issues, managing orders, and enhancing customer satisfaction. Dedicated to de...
see detailsIndustriesAdministration Education Customer__Services
Skills data entry Conflict resolution and de-escalation Empathy and emotional intelligence Project Management Public Relations Teamwork Time Management Leadership Proficiency in CRM tools (e.g., Zendesk, Salesforce, Gorgias) Familiarity with e-commerce platforms (e.g., Shopify, Amazon, eBay) Effective Communication Live chat support systems Order processing and fulfillment systems Data entry and management Troubleshooting customer issues Creative problem-solving Decision-making under pressur
Results-driven professional with a strong background in public health, customer service, and leadership. Skilled in project coordination, client relationship management, and workforce performance management. Demonstrated experience in medical laborat...
see detailsBSc Computer Science and Mathematics graduate, now specialising in customer care and logistics
see detailsTop Skills As a Customer Support Specialist, I leverage my expertise in Customer Service Representatives Shopify, Gorgias, Zendesk, and Microsoft tools to deliver exceptional customer service through phone, email, and live chat, ensuring a seamless a...
see detailsDedicated and customer-focused professional seeking a challenging position in customer support, leveraging strong interpersonal skills and extensive experience to provide exceptional service and ensure customer satisfaction.
see detailsHighly motivated Customer Support Agent and Lead Generation Specialist with a proven track record in managing customer interactions, lead qualification, and appointment setting. Skilled in using a variety of CRM systems, customer support tools, and o...
see detailsStrong proficiency in Shopify, MS Office Suite (Word, Excel, PowerPoint), Google WorkSpace, and customer service software (Gorgias, Zendesk, Zowie). Slack for communication. Airtable and ASANA. Available for flexible working hours and willing to work...
see detailsIndustriesCustomer__Services EDUCATION
I am experienced in customer retention, e-commerce, digital marketing, sales, copywriting, SEO, google analytics, Figma, Meta Business Suite, UX, Website Development. I have some knowledge of website flow tracking and have seen heat maps in use withi...
see detailsVirtual Assistant with 6 years of experience combined in Email, Chat Customer Service, and E-Commerce Customer Support.
see detailsIndustriesAdministration Education Media Customer__Services
Skills data entry virtual assistant coaching Customer Service & Support Conflict Resolution Call Center Operations Data Entry & Documentation Analytical & Investigative Skills Effective Communication Teamwork & Collaboration Time Management Attention to Detail Empathy & Active Listening Adaptability & Multitasking Problem-Solving Communication Skills Proficient in CRM tools: Zendesk, Gorgias, Phoenix, Sticky.io, Salesforce, Fulfillment.com and Shopify Store. Knowledgeable in using communication Workplace from Meta, and Spark. Critical Thinking
Dynamic professional with expertise in customer support, UX/UI, and entrepreneurship. Skilled in optimising user experiences, managing e-commerce platforms, and crafting engaging content. Proficient in various tools and systems, ensuring seamless ope...
see detailsI am someone you can always count on—friendly, reliable, and ready to roll up my sleeves to go above and beyond. I thrive in team settings, bringing a positive attitude and a talent for building strong connections with my colleagues. In my spare time...
see detailsIndustriesEducation Sales Customer__Services
A versatile and dependable freelancer with years of experience tackling diverse tasks with efficiency and precision. A natural problem-solver and multitasker, I thrive in both collaborative and independent settings, delivering top-notch results with ...
see detailsIndustriesAdministration Marketing Media Transport Logistics
Dynamic Virtual Assistant with a proven track record of delivering exceptional customer and business support. Over a decade of customer service and virtual assistant roles, with a strong foundation in adaptability, teamwork, and detail orientation. S...
see detailsI possess strong skills in active listening, allowing me to respond effectively to customer needs. My in-depth product knowledge helps me solve problems quickly and efficiently. I am a creative problem-solver, able to find innovative solutions in var...
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