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Graduate in computing with excellent communication skills 20+ years experience of large projects and corporations using ITIL standards ITIL certified SC Clearance (MOD, Home Office & DEFRA) 15+ years experience designing and implementing ITIL process...
see detailsI have extensive experience in Change Management, Data Analysis, and Reporting roles. My employment history includes positions such as SMO Change Manager, Release Manager, and MI Developer, among others. I have advanced skills in Excel, MS Access, VB...
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Skills asbestos charts ITIL 3 Foundation ITIL 4 Foundation (expected) Excel SQL Server MS Access VB6 \ VBA Power BI MS Office + Visio SharePoint + Power Apps C++ \ Python Linux telecoms sql vba dba mysql php data entry programming planning powerbi stored procedures odbc data processing utilities c++ python
I am SC cleared (strap DV clearance held previously), highly focused and professional, I am dedicated to delivering an excellent Service. I am a registered APMG qualified Business Change Practitioner, a Prince 2 Practitioner, and an ITIL qualified Pr...
see detailsSkills planning agile Change Project Management Relationship Management IT Live Services / Support Project Delivery Life Cycle Project Delivery Business Communication Governance / Assurance Continuous Service Improvement Benefits Realisation communications service delivery programme manager data migration health coaching further education web design
Accomplished Service Desk and IT Operations Manager with a background of 15+ years to motivate, support, and engage the technical teams based at multiple locations around the world. Experienced at dealing with stakeholders at all levels including dri...
see detailsWith 18 years of experience in program and portfolio management, Project, Program & Portfolio process transformation, and change management across IT, Engineering Management, and E-commerce, I excel at leading strategic initiatives that drive operati...
see detailsSkills coaching planning agile service delivery health Process Transformation Program & Portfolio Management Change Management Stakeholder Management Strategic Planning Customer Service Agile & Waterfall Delivery Creativity and Critical Thinking Leadership Communication Risk & Financial Management Agile PRINCE2 Microsoft Office Suite Jira Clarity ServiceNow Minitab SAP SharePoint Oracle volunteering volunteer psychology electronics photography servicenow oracle information management security it infrastructure
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A Spanish interpreter and translator with a broad experience in translating legal documents and interpreting in Court Hearings. Also, provided language tuitions (Spanish) at the BBC to groups of 15 or more students from Beginners to Advanced levels. ...
see detailsI am ambitious, enthusiastic, flexible, and reliable. I have interpersonal and transferable excellent communication skills, able to relate to a broad spectrum of people along with providing great customer service. I can work independently on my own o...
see detailsI am an emotionally intelligent senior ITIL Service Delivery and Operations Manager with 10 year’s experience. I have a passion for delivering an agile, lean and efficient operation that is focused on employee welfare and development, governance and ...
see detailsSkills service delivery agile risk management Microsoft 365 - Word, Excel, Access, PowerPoint, Visio & Outlook| ITIL, Agile Kanban, Microsoft Teams, Microsoft OS, Microsoft SharePoint, Jira, Service Now, Microsoft Azure, EID, VMware. Adept at lea quality assurance cloud planning scrum devops operations management health
With over 19 years of experience in administration and service management, I am skilled in managing emails, scheduling, and handling administrative tasks efficiently. I have a proven track record of maintaining records, updating databases, and prepar...
see detailsSkills offshore IT Change Management Service Acceptance Management ITIL framework Organisational and Analytical Skills Agile methodologies and frameworks Written and Verbal Communication Creating, Maintaining, and Training Processes and Documentation Problem-solving and Analytical Thinking Microsoft Office agile health service delivery quality assurance administrator nursery
Leader in IT Service Management with a proven track record of delivering ITSM solutions, ITIL/ISO processes, and enterprise-level infrastructure to enhance operational performance, comply with regulations, improve SLA adherence, and drive customer sa...
see detailsSkills Logistics utilities service delivery cloud Agile (Scrum, Kanban), Waterfall, ITIL, SIAM, Lean & Continuous Improvement, Microsoft Project, Atlassian Jira, confluence and insight, Azure DevOps, Microsoft Teams, SharePoint, Slack, ServiceNow, Re planning coaching guide health agile scrum devops servicenow
Trained IT worker skilled with hardware and software. Analytical in investigating problems, tracing root causes and correcting routine or serious issues. Communicates easily with technical and non-technical personnel to deliver quality support.
see detailsSkills Active Directory Mobile device support Desktop troubleshooting Working with vpns macOS IT ticketing systems ServiceNow - Jira Windows Teletherapy proficiency-zoom, skype etc IT office network installation and MDM tools, Jamf,AWS/Azure, Intune etc configuration Conference / All hands set ups Remote support EMEA / global IT support (includes traveling ITIL knowledge & certification to international sites & remote) Knowledge of operating systems
Service Desk Analyst with 7 years of experience in IT support, applying ITIL practices within IT managed services. Strong troubleshooting skills and excellent customer service skills. Proficient in managing user access control, software troubleshooti...
see detailsIndustriesBanking Education Healthcare IT Design, Creative & Arts
Watching and playing football are my biggest passions. Regularly play football in my free time and take part in tournaments.
see detailsHighly skilled Service Desk Lead with over 9 years of experience in managing and optimizing IT support operations. Proven expertise in leading technical support teams, ensuring high levels of customer satisfaction, and driving continuous service impr...
see detailsPassionate and enthusiastic cloud platform engineer, Application, system administrator, IT project manager, database administrator and business analyst with technology and business experiences, using cutting-edge technology tools, articulate in pro...
see detailsSkills Administrator Administration Banking Security Specialist Change Management System Upgrades Senior & Management Banking Platforms Service Management ITIL Certificate Microsoft Certified Security & Safety detailed business analysis Core Banking PostgreSQL Business Modelling Develop new business strategies Meeting Deadlines Project Management Scheduling Technical lead implementation and support Troubleshooting API DBMS End-to-end Testing User Authorisation Channel Management Support development and implementation of data collection and reporting system Liaising Technical lead implementation performance monitoring support CompuSoft Equinox DB Databases IT Solutions ORBit Sybase Virtualization Microsoft Windows Microsoft Windows 2000 Professional Servers Windows Azure Platform Active Directory Archiving Business Objectives Filing Critical Thinking Diverse experience Problem Solving Process Improvement continual support, and maintenance professional communication skills team coordination IT Infrastructure IT Security Integration Testing Java Lifecycle Microsoft .NET Technology Microsoft C-SHARP Research SDLC application deployment level foundation IT Service management Training