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151 Ticketing System ServicenowCVs
I am a highly organized and detail-oriented Kitchen assistant team member with 5 years of experience in fast-paced customer service environments. I have exceptional communication and interpersonal skills. I successfully resolve customer inquiries pro...
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A Software Engineer with experience in technical support, troubleshooting, and debugging. Skilled in backend development, and system integration. Adept at working with databases, messaging systems, and ticketing platforms to provide efficient solutio...
see detailsSkills programming cloud devops github kafka java Problem-Solving Collaboration Attention to Detail Programming & Web Technologies (Python | SQL | Java | HTML | CSS) Databases & Cloud (Azure SQL | BigQuery | DB2) Integration & Messaging Systems (Oracle IIDR | Oracle GoldenGate (OGG) | Kafka | IBM Integration Bus (IIB)) Version Control & DevOps (GitHub) Ticketing & Monitoring Systems (Jira | ServiceNow) Documentation – Accurately logging incidents and resolutions Remote Support – Assisting users via phone, chat, or remote tools
Undergraduate student currently in his second year with a Foundation Degree in Computer Networking and Computing for Business. An enthusiastic individual who has a passion for working with Databases and Networking Devices. An individual seeking to de...
see detailsIndustriesHealth & Safety Telecommunications it
Qualifications Foundation Degree Computer Networking and Computing for Business Level 5 Network Technology Level 5 Systems Administration Edexcel BTEC Level 2 Diploma Level 4 Computer Science Level 4 Discrete Mathematics Level 4 Information Systems Access to HE Diploma Humanities Access to HE Diploma Social Sciences GCSE English GCSE Mathematics Level 4 - COMPUTER SYSTEMS STRUCTURE Level 4 - FUNDAMENTALS Level 4 - PRINCIPLES Level 5 Qualifications Security & Safety Jobs Telecommunications Jobs Security Management Jobs Communications Jobs
Dedicated and detail-oriented person with over 7 years of experience in monitoring, maintaining, and optimizing large-scale network infrastructures. Expertise in identifying, diagnosing, and resolving network incidents, ensuring uptime, and improving...
see detailsSkills security Network Performance Monitoring & Troubleshooting Incident Response & Resolution Network Security & Compliance System Maintenance & Optimization SQL Server Cloud ServiceNow Ticket System Azure Active Directory Incident Handling Cisco Networking FTTH Networking FWA Networking Windows and Office Cryptography Monitoring Network Performance Troubleshooting and Incident Response System Maintenance Documentation & Reporting Customer & Technical Support FTTH Support FWA Support Support Cisco Meraki solution Collaborating with IT Teams Customer Support Ticketing System Establishing and maintaining Computer Network, including wireless or LAN networks network security architecture sql cloud servicenow active directory cryptography com cabling wireless mentor illustrator python windows server programming c++ sql
ServiceNow Administrator and Developer with over 3 years of experience in ServiceNow administration, development, and customer service support. Skilled in managing ITSM modules, automating workflows, integrating applications, and optimizing service m...
see detailsSkills servicenow administrator servicenow javascript api asset management agile data analysis css service delivery security xml web services quality assurance communications planning html health Incident, Change, and Problem Management Service Catalog, Workflow Automation, SLA Management Client & Server-Side Scripting, JavaScript, Glide Record, Business Rules REST/SOAP API Integrations, Data Import & Transform Maps, ServiceNow Portal Development UI Policies, Email & Mobile Notifications, Asset Management, CMDB, ITSM Incident Resolution, ITIL, Freshdesk, Salesforce CRM, Agile Methodology Ticketing Systems, Billing Support, Issue Resolution, Troubleshooting, Customer Communication Workflow Optimization, Data Analysis, KPI Tracking, Performance Metrics, System Optimization Root Cause Analysis, Process Improvement, IT Management, Knowledge of the Software Development Lifecycle and CSS
Logged in 5 months ago
- Doherty Associates [It Outsourcing With Exponent Private Equity And Bowmark Capital]
- 3372312
- London
A highly motivated and well-organised individual seeking to secure a career in a forward-thinking organisation. An enthusiast that ensures all duties are carried out to the highest standards and within the allocated time frame. I am keen to learn fur...
see detailsA data-oriented, Prince2 certified Business Analyst with 11+ years of experience in analysing organisational data, identifying inefficiencies, and providing technological solutions to meet key business objectives. Extensive expertise in system and pr...
see detailsSkills agile scrum azure devops data analysis power bi servicenow sql data migration Agile and Scrum Methodologies Azure DevOps Management Business Process Optimization Process Mapping & Documentation Requirements Elicitation User Story Development Workflow Optimization System Integration Digital Transformation Data Analysis & Reporting Project Management Support Gap Analysis Change Management Stakeholder Engagement Cross-Functional Collaboration Creative Problem-Solving Data-Driven Decision Making Analytical & Critical Thinking Product Analytics & Optimization BPMN BDD Power BI JIRA MS Visio ServiceNow MS SharePoint MS Azure Salesforce MS Dynamics SQL Slack VuGen and Mercury Loadrunner Trello
A driven IT Support Technician with a solid foundation in coding and computer systems management. Experienced in providing technical support, managing user accounts, and troubleshooting issues on-site and remotely. Passionate about technology, with a...
see detailsSkills programming css html sql web design java active directory architecture servicenow sage CSS, HTML SQL (SQL Server Management Studio) Web design Microsoft Excel C / C# Java Android Technical Support Troubleshooting Active Directory, Azure, Endpoint Central Ticketing Systems Jira, ServiceNow, Servicedesk (ZOHO) Salesforce, Sage X3 Networking Operating Systems Windows 10 and 11 Office Tools Microsoft Office 365, MS Project, Word, etc English Portuguese
A dedicated IT Technician with hands-on experience in application support, troubleshooting, and incident management across multiple sectors, including government, education, and business environments. Skilled at utilising IT support tools like Servic...
see detailsIndustriesEducation Healthcare IT Warehouse
Skills cloud agile Agile Methodologies & Project Management Analytical & Problem- Solving Abilities Application Support & Incident Management Cloud Technologies CSS3 Excellent Communication & Interpersonal Skills HTML5 Incident Management IT Troubleshooting & Issue Resolution JavaScript Microsoft Azure Multi- tasking & Time Management Node. js Python ServiceNow SQL & Database Management System Integration & Configuration Ticketing Systems Troubleshooting servicenow service delivery it hardware interfaces javascript node.js python planning sql
Results-driven IT professional with expertise in technical support, IoT configuration, and ITIL frameworks. Adept at troubleshooting complex technical issues with full ownership, ensuring seamless business continuity and customer satisfaction. Skille...
see detailsIndustriesAdministration Education Finance IT Marketing
Skills servicenow market research Customer satisfaction ITIL process knowledge Technical product knowledge Software installation CRM - ServiceNow, Salesforce Hardware Maintenance Know your agent (KYA) & Know your customer (KYC) IT help desk services Money laundering prevention measures Remote user assistance Remote desktop assistance Virus protection solutions
I am a determined, self-motivated and solution driven individual who has a conscientious approach to work. I am undoubtedly passionate about Network engineer as a field and as a career to purse and invariably seek to achieve the highest possible stan...
see detailsIndustriesEducation IT Media Transport Security & Safety
Skills windows server active directory security servicenow cloud it infrastructure windows xp data migration Active Directory (security policies and group polices) Network configurations ( port security, vlans, ip configurations, OSPFv2, Eigrp and bgp) Ip services (Nat, pat, snmp, dns) commands: nslookup, cdp, lldp Ticketing tools : servicenow , jira Cloud Services including Office 365 Microsoft Exchange (2010/2016) Mirosoft Office (2010/2013/2016) Remote Tools (TeamViewer) Laptops (Dell, Toshiba, HP) Cisco devices ( Routers ( 2901, 1941,4321,4331, Switches ( layer3 switches, layer 2 switches) Exchange ( Server 2010/2016 for email and collaboration solutions) Office 365 ( Azure and intune) Ability to prioritize so that deadlines are always met Self-motivated Ability to multi task Performs well under pressure Excellent communicator Tactful & articulate Problem solver in any situation Very well organized individual Very flexible and easily adapt to different working requirements
Highly skilled and dynamic Network Systems Analyst, bringing forth the ability to effectively manage and oversee optimal network services for organizations.
see detailsBusiness IT professional. Problem solver. Technology enthusiast. Extensive knowledge in Remote & Onsite Technical Support (1st, 2nd line) including Telecom, install, repair, and maintain software and hardware, establish network connectivity; hardware...
see detailsSkills active directory Windows 10, Windows Server 2012 R2, 2016 and Hyper-V installation, administration and configuration ITIL 4 processes and certified Vulnerability and Patch Management WAN, LAN and WIFI access points management for local Offices Dell Physical server, storage administration and DPM disk and Tape backup management Citrix, VPN and other Infra services User management in Microsoft O365 Help Desk Support IT Hardware Support Desktop Imaging ServiceNow Office 365 Active Directory Technical Support Troubleshooting IT Operations asset management servicenow agile sql svn git windows server
A highly motivated and easy-going technical support professional with a strong passion for technology and a drive for professional growth. Skilled in argumentation and problem-solving, I excel in organizing tasks efficiently and adapting to dynamic e...
see detailsSkills medical servicenow active directory call centre Troubleshooting and technical support Customer service and conflict resolution Quick learner and adaptable Organizational and time management skills Fluent in English, Portuguese, and Spanish Experience with ticketing systems and remote desktop tools
A highly motivated and easy-going technical support professional with a strong passion for technology and a drive for professional growth. Skilled in argumentation and problem-solving, I excel in organizing tasks efficiently and adapting to dynamic e...
see detailsSkills medical servicenow active directory call centre Proficient in troubleshooting and technical support Expertise in customer service and conflict resolution Quick learner, adaptable to new environments and tasks Strong organizational and time management skills Fluent in English, Portuguese, and Spanish Experience with ticketing systems and remote desktop tools
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