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Effective and adaptable trainee with a passion for experience. Proven ability to quickly learn new technologies and methodologies, adapt to new implementations, and effectively communicate technical solutions to end-users. Eager to experience learnin...
see detailsIndustriesHealthcare IT Education Travel
Skills health Organization and Time management Hardworking Flexible & Adaptable Responsible Communication skills Multitasking abilities Problem-solving Calm under pressure Attention to detail Active listening Health and safety awareness Operating Systems Hardware Troubleshooting Software Troubleshooting File and data retrieval system Microsoft Office 365
Seeking a good position to utilize my skills and abilities in the I.T industry that offers professional growth while being resourceful innovative and creative and after maternity break.
see detailsI have 13 years of experience in the IT industry, and I have thoroughly enjoyed working and gaining experience from different companies. I have a lot of experience throughout my career in a mixture of 1st/2nd line support. I have used various call lo...
see detailsI bring over 30 years of versatile experience as a Support Consultant, Trainer, and occasional Microsoft Access VBA Developer. My expertise spans distance learning, classroom training, operational support, remote support, and desk-side support. I hav...
see detailsSkills servicenow cloud active directory security vba operational support medical security systems architecture it infrastructure desktop support wireless electronics oracle 3g VIP Support Desktop / Deskside Support Remote Support Documentation Datto RMM Splashtop VNC TeamViewer GoToAssist DameWare N-Central/N-Able Addigy Continuum All MS Office / MS365 GSuite Citrix FortiClient VPN MFA Freshservice TouchPaper ServiceNow Autotask IT Glue Jira SharePoint Confluence Active Directory Exchange Azure Intune Apple Mac support (desk-side and remote) Azure/Intune / Autopilot SCCM Entera Administration MS Defender Autotask SilApro Mimecast Teams Dropbox Adobe Sophos Avast Webroot ConnectWise MSPET/MicroMonty Watchguard DUO Avast Webroot MS Defender ConnectWise report builder Excel
Experienced EUS Support Engineer with a background in providing white-glove support, mentoring apprentices, and managing hardware and software procurement. Skilled in cloud platforms, operating systems, networking & security, and virtualization, with...
see detailsHaving hands-on experience in IT, focusing on computer systems, software applications, and technical support. Skilled in ServiceNow, managing and troubleshooting hardware and software, optimizing system performance, and assisting with network adminis...
see detailsSkills servicenow network administration active directory digital marketing utilities sql health cloud computing Putty, Splunk, SNOW, Jtrac, GoAnywhere, File checker, SLFT, WIN SCP, Pager Ticketing Tool, Bomgar, ServiceNow, Office 365, Remote Desktop Troubleshooting, Active Directory, Windows OS, software Center
Candidate has been working in the IT occupational sector for more than 4 years. In the last employment he was working as a 2nd Line Support. Candidate has extensive knowledge of Microsoft Office 365, End Users, Windows Azure Platform, Microsoft SharePo...
see detailsIndustriesIT
Job Titles 2nd Line Support 3rd Line Support Service Desk Analyst
Skills Logistics Life Science Scientific Helpdesk Other Customer Services & Call Centre Customer Services Help Desk Analyst Help Desk Support desk side support Self-motivated SAP Laptops positive experience Troubleshooting Issuing Invoices ISP Fault finding Waste Recycling Apple Mac AV support Service Desk Software Support Telephone Management remote support Salesforce.com Royal Society of Arts Remote Desktop One Drive AD Answering the Phones Windows Azure Platform Microsoft SharePoint End Users Microsoft Office 365
Logged in 4 months ago
Enthusiastic System Analyst with 3 years of successful experience in Customer Service and Technical Support. Recognized consistently for performance excellence and contributions to success in Service Delivery Industry. Strengths in efficient call han...
see detailsIndustriesEducation IT Consulting Security & Safety
Skills service delivery security rsa google cloud cloud active directory servicenow Virtualization Security Problem Solving and Troubleshooting: Microsoft System Center Configuration Management (SCCM), SAP, JDE, Azure Incident Response: Multi-Factor Authentication and Configuration System Maintenance, Technical Documentation, Backup Recovery Operating Systems Operating Systems Hardware Remote Support Software's
I am a BSc Computer Science Graduate from the University of Hertfordshire who is looking for a new role in IT to apply and harness my skills. Currently supporting and working voluntarily at a family run business dealing with customers. Would like to ...
see detailsA dependable, confident and adaptable worker, who has an enthusiastic passion for IT. Ability to work independently and as part of a team. A conscientious employee who is able to clear a large task load. Able to manage and configure computers and tec...
see detailsIndustriesIT Telecommunications Security & Safety Engineering
Skills broadband security sage active directory cctv desktop support Clients’ problem assessment via telephone, email and face to face Troubleshooting through conversation and supported by remote access (teamviewer/Labtech/Bomgar/windows remote assistant) Local area network, LAN and WAN issues for customers via telephone and onsite, also using CMD ipconifig commands to diagnose and rectify Configuring and managing customer routers – PPOA/PPOE set ups, setting subnets, DHCP, monitoring incoming traffic and port forwarding/ changes on request Setting up VOIP networks, provisioning ip telephones, managing and diagnosing issues remotely via 3CX, PBX admin portals Managing servers / terminal servers – making sure disk space is available, applicable services are running and CPU is running effectively, folder permissions, group policies, network shares, firewall Office 365 Admin and Microsoft exchange - create mailboxes, security groups, distribution groups, managing permissions, diagnosing mail flow problems via exchange tool box Support users with Microsoft suite, sage payroll accounts, other bespoke applications Apple Mac Remote Support, Setting up Email and exchange online via Office 365 and OWA, Device Management and security for Apple devices, JAMF Active Directory - resetting passwords, creating/unlocking users, modifying distribution groups and security permissions Back up management via application and cloud– managing scheduled backups and replications on servers, systems. Diagnosing failed back-ups Cable installation and patch management Imaging software to Create and Deploy system images/applications VIA Ghost, SCCM Building and testing workstations Ubiquiti and Cisco Meraki Access Point deployment/management Cisco XG Firewalls – adding VLANS. managing firewalls rules , traffic shaping policies and WIFI Cisco switches, VLAN and switch port configuration (Putty) SAP, password resets, account management Deslock and encryption security for laptops and desktop Service desk logging software, Remedy, Service now, Manage, and bespoke applications Machine upgrades, VOIP Telephone system upgrades and expanding networks Supporting and upgrading EPOs devices Carrying out daily checks such as WIFI coverage, checking CCTV systems, routers, servers and work stations, Solar Winds monitoring
I have demonstrated exceptional dedication and leadership in managing a team of eight 2nd line engineers, while also serving as the primary point of contact for the Desktop Team, where I promptly address and escalate any issues. My ability to effecti...
see detailsSkills wireless active directory desktop support communications servicenow electronics Service Now Sofi SNOW Active Directory Jamf Connect Google Hangouts Zoom Microsoft Teams O365 ITIL AV - VLC, Exterity Box's, Meeting rooms Checks and configuration Monitoring the dashboards for Google admin, Logitech admin, Okta admin and the Desktop Team Dashboard
With over 9 years of administration experience, including 5.5 years at American Express, I excel in organizational support, operations and project management, event coordination, and process optimization. Known for my proactive approach, attention to...
see detailsSkills Logistics volunteering planning fundraising Diary Management Event Planning & Management Administrative Office Assistant Customer Service Vendor Management Inventory Management Invoicing and billing IT SKILLS & Tools Marketing & Communications Travel Management Vendor Management Projects and Operational Initiatives exploration communications office management inventory management agile scrum servicenow oracle purchasing business travel supply chain
Hardworking, passionate and customer focused individual with a good mixture of technical and customer care skills. Work well within a team or individually and ready to provide support/mentoring to other Members of the team. I am passionate about prov...
see detailsIndustriesEngineering IT customer-services retail healthcare education
Skills Cutomer Support Customer Services Customer Support Good Telephone Manner AD ServiceNow Microsoft Office 365 Mobile Phones Troubleshooting call logging systems Citrix Winframe Microsoft Outlook Microsoft Teams MIS systems Windows Server AV management Backups Windows Azure Platform Data Collection Prioritising Remote support ITSM Patch Management ICT Microsoft Excel Service Requests New Build Microsoft Windows 10 Microsoft Windows 7 Specops deployment Communication Skills Installation Organisational Skills Teamwork Active Directory Apple MacOS Avanti Software Bespoke Computer Maintenance Dynamic Host Control protocol Ghost Group Policy Hyper-V Microsoft Office Microsoft Windows Microsoft Windows 2000 Professional Microsoft Windows 2003 Server Microsoft Windows 2008 Server Microsoft Windows 8 Microsoft Windows XP Operating Systems Remedy Service Desk
Desire a challenging career position to utilize my knowledge, skills, experiences, and capabilities efficiently in the Information Technology Industry that offers professional growth while being resourceful, innovative, Challengeable, and flexible.
see detailsIndustriesEducation IT Procurement Travel
Skills Administration Administrator IT Project Management Successful Management Problem Solving Decision-making Skills Communication Skills Analytics manage system backup Data Integrity manage user accounts Cost Effectiveness Budgets & Budgeting Wi-Fi LAN Intranet Stakeholder Requirements ITSM Teams Service Desk Microsoft SharePoint Microsoft Office 365 Problem Management Procurement Contracts Manager Other Procurement Proactive Dashboard Analysis ICT ServiceNow MySQL MTBF Customer Satisfaction Proactively design Microsoft Excel Dashboards Power BI Business Processes ITIL Data Mining